FAQS

Welcome to Our FAQ Page

At ChocoBooks, we prioritize customer satisfaction and maintain a transparent communication approach, making it essential for us to address our customers' inquiries and meet their needs. This page is designed to answer frequently asked questions about our products and services.
Our FAQ page is created to provide potential and existing customers with more information about our products, streamline the ordering process, and offer solutions in case of any concerns or inquiries. Here, you can find the most up-to-date and detailed information about our products, the ordering process, the delivery process, and our return/exchange policy.
If you have any questions or concerns, please feel free to reach out to us. Our customer service team will be happy to assist you.
Thank you for your interest in and support of ChocoBooks!

What types of chocolates does this chocolate bookshelf contain?

The product content generally uses milk chocolate. The chocolates used are supplied from famous manufacturers with the necessary certificates.

What are the product dimensions?

Product box dimensions are approximately 7.8" X 4.7" X 1.9" (20cm X 12cm X 5cm)

For which special occasions can I consider this product as a gift?

There are special collections for different special occasions. Apart from this, you can buy general concept products such as "The Little Prince" and "Texas" as gifts on all special occasions.

What material is the chocolate bookshelf made of?

100% natural wood was used for the bookcase.

How many chocolate bookshelves will I receive when I place an order?

The product contains 30 chocolates.

What is the shelf life of this product?

The shelf life of chocolates is 1 year under appropriate storage conditions.

How long does it take for delivery after placing an order?

The product is delivered within 5-10 business days after the order is placed.

What is the return and exchange policy?

Since the product contains food, you can return it without opening the package.

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